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USER RESEARCH / USER TESTING

USER RESEARCH / USER TESTING

USER RESEARCH / USER TESTING

Top 10 User Testing Tools

100%

5

75%

4

50%

2

25%

1

0%

0

Maze

Google Meet / Zoom

UserTesting

Figma protos with video calls

Dovetail

Lookback

Optimal Workshop

Userlytics

Marvel

Loop11

% of respondents

Rating 0-5

Top 10 User Testing Tools

100%

5

75%

4

50%

2

25%

1

0%

0

Maze

Google Meet / Zoom

UserTesting

Figma protos with video calls

Dovetail

Lookback

Optimal Workshop

Userlytics

Marvel

Loop11

% of respondents

Rating 0-5

Top 10 User Testing Tools

100%

5

75%

4

50%

2

25%

1

0%

0

Maze

Google Meet / Zoom

UserTesting

Figma protos with video calls

Dovetail

Lookback

Optimal Workshop

Userlytics

Marvel

Loop11

% of respondents

Rating 0-5

30.3% Combined market share of top three testing tools vs. Figma's 82.3% in UI design

30.3% Combined market share of top three testing tools vs. Figma's 82.3% in UI design

30.3% Combined market share of top three testing tools vs. Figma's 82.3% in UI design

Why Testing Tools Remain Fragmented

Why Testing Tools Remain Fragmented

Why Testing Tools Remain Fragmented

Unlike design tools, the research landscape shows remarkable fragmentation. Three key factors drive this pattern:

Methodology diversity (moderated vs. unmoderated testing)

Methodology diversity (moderated vs. unmoderated testing)

Methodology diversity (moderated vs. unmoderated testing)

Context specificity (web, mobile, physical products)

Context specificity (web, mobile, physical products)

Context specificity (web, mobile, physical products)

Different use-cases (dedicated research teams vs. hybrid ICs)

Different use-cases (dedicated research teams vs. hybrid ICs)

Different use-cases (dedicated research teams vs. hybrid ICs)

User Testing vs. UI Design Consolidation

100%

75%

50%

25%

0%

Market Share

Combined Top 3

UI Design (Figma)

User Testing (Maze)

User Testing vs. UI Design Consolidation

100%

75%

50%

25%

0%

Market Share

Combined Top 3

UI Design (Figma)

User Testing (Maze)

User Testing vs. UI Design Consolidation

100%

75%

50%

25%

0%

Market Share

Combined Top 3

UI Design (Figma)

User Testing (Maze)

0.72 Satisfaction gap between highest (Marvel, 4.33) and lowest (Figma prototypes, 3.43) rated tools

0.72 Satisfaction gap between highest (Marvel, 4.33) and lowest (Figma prototypes, 3.43) rated tools

0.72 Satisfaction gap between highest (Marvel, 4.33) and lowest (Figma prototypes, 3.43) rated tools