23.6% Percentage of designers using any research repository tool—the most opportunity for growth
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USER RESEARCH / RESEARCH REPOSITORY
USER RESEARCH / RESEARCH REPOSITORY
USER RESEARCH / RESEARCH REPOSITORY
Top 10 Research Repository Tools
100%
5
75%
4
50%
2
25%
1
0%
0
Dovetail
Notion
Confluence
Sharepoint
Maze
Airtable
Miro
UserTesting
Productboard
Whimsical
% of respondents
Rating 0-5
Top 10 Research Repository Tools
100%
5
75%
4
50%
2
25%
1
0%
0
Dovetail
Notion
Confluence
Sharepoint
Maze
Airtable
Miro
UserTesting
Productboard
Whimsical
% of respondents
Rating 0-5
Top 10 Research Repository Tools
100%
5
75%
4
50%
2
25%
1
0%
0
Dovetail
Notion
Confluence
Sharepoint
Maze
Airtable
Miro
UserTesting
Productboard
Whimsical
% of respondents
Rating 0-5
23.6% Percentage of designers using any research repository tool—the most opportunity for growth
23.6% Percentage of designers using any research repository tool—the most opportunity for growth
1.15
Satisfaction gap between highest (Productboard, 4.20) and lowest (Sharepoint, 3.05) rated tools
1.15
Satisfaction gap between highest (Productboard, 4.20) and lowest (Sharepoint, 3.05) rated tools
1.15
Satisfaction gap between highest (Productboard, 4.20) and lowest (Sharepoint, 3.05) rated tools
Knowledge Management Approaches
Knowledge Management Approaches
Knowledge Management Approaches
The repository landscape reveals three distinct approaches:
Specialized tools (Dovetail, 9.0%, 3.99/5)
Specialized tools (Dovetail, 9.0%, 3.99/5)
Specialized tools (Dovetail, 9.0%, 3.99/5)
General platforms (Notion, 5.9%, 3.94/5)
General platforms (Notion, 5.9%, 3.94/5)
General platforms (Notion, 5.9%, 3.94/5)
Enterprise systems (Sharepoint, 2.1%, 3.05/5)
Enterprise systems (Sharepoint, 2.1%, 3.05/5)
Enterprise systems (Sharepoint, 2.1%, 3.05/5)
Satisfaction by Repository Type
100%
5
75%
4
50%
2
25%
1
0%
0
Specialized research tools
General knowledge platforms
Enterprise systems
Adoption rate
Avg. Satisfaction
Satisfaction by Repository Type
100%
5
75%
4
50%
2
25%
1
0%
0
Specialized research tools
General knowledge platforms
Enterprise systems
Adoption rate
Avg. Satisfaction
Satisfaction by Repository Type
100%
5
75%
4
50%
2
25%
1
0%
0
Specialized research tools
General knowledge platforms
Enterprise systems
Adoption rate
Avg. Satisfaction