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USER RESEARCH / RESEARCH RECRUITING

USER RESEARCH / RESEARCH RECRUITING

USER RESEARCH / RESEARCH RECRUITING

Top 10 Research Recruiting Tools

100%

5

75%

4

50%

2

25%

1

0%

0

UserTesting

Maze

User Interviews

SurveyMonkey

Respondent

TestingTime

Optimal Workshop

PlaybookUX

Userlytics

Ethnio

% of respondents

Rating 0-5

Top 10 Research Recruiting Tools

100%

5

75%

4

50%

2

25%

1

0%

0

UserTesting

Maze

User Interviews

SurveyMonkey

Respondent

TestingTime

Optimal Workshop

PlaybookUX

Userlytics

Ethnio

% of respondents

Rating 0-5

Top 10 Research Recruiting Tools

100%

5

75%

4

50%

2

25%

1

0%

0

UserTesting

Maze

User Interviews

SurveyMonkey

Respondent

TestingTime

Optimal Workshop

PlaybookUX

Userlytics

Ethnio

% of respondents

Rating 0-5

13.7% Percentage of designers using dedicated recruiting tools - the lowest adoption of any research category

13.7% Percentage of designers using dedicated recruiting tools - the lowest adoption of any research category

13.7% Percentage of designers using dedicated recruiting tools - the lowest adoption of any research category

1.02

Satisfaction gap between highest-rated specialized tool (Optimal Workshop, 4.67) and most popular (UserTesting, 3.65)

1.02

Satisfaction gap between highest-rated specialized tool (Optimal Workshop, 4.67) and most popular (UserTesting, 3.65)

1.02

Satisfaction gap between highest-rated specialized tool (Optimal Workshop, 4.67) and most popular (UserTesting, 3.65)

The Participant Recruitment Challenge

The Participant Recruitment Challenge

The Participant Recruitment Challenge

Research participant recruitment faces three key challenges:

Limited specialized tool adoption (only 13.7% of designers)

Limited specialized tool adoption (only 13.7% of designers)

Limited specialized tool adoption (only 13.7% of designers)

Panel quality concerns (47.2% cite "finding qualified participants")

Panel quality concerns (47.2% cite "finding qualified participants")

Panel quality concerns (47.2% cite "finding qualified participants")

Cost-quality tradeoffs (higher rated tools see lower adoption)

Cost-quality tradeoffs (higher rated tools see lower adoption)

Cost-quality tradeoffs (higher rated tools see lower adoption)

Research Tool Integration Effectiveness

100%

5

75%

4

50%

2

25%

1

0%

0

Fully integrated

Partial integration

Separate specialized tools

No formal recruitment tool

Adoption rate

Avg. Satisfaction

Research Tool Integration Effectiveness

100%

5

75%

4

50%

2

25%

1

0%

0

Fully integrated

Partial integration

Separate specialized tools

No formal recruitment tool

Adoption rate

Avg. Satisfaction

Research Tool Integration Effectiveness

100%

5

75%

4

50%

2

25%

1

0%

0

Fully integrated

Partial integration

Separate specialized tools

No formal recruitment tool

Adoption rate

Avg. Satisfaction